Reference

Open koora4live with clear Legal terms

koora4live sets out the Legal rules behind account access, wallet checks and use of our casino, sports and game areas.

Policy accessPhone verificationIndonesia termsWallet checks
koora4live Open koora4live with clear Legal terms
CONTACT FOR CLARITY

Switch to policy help when questions remain

A clear contact path matters when a Legal condition affects your account, wallet status or access request.

Account access Ask us to clarify an account condition, phone verification request or local eligibility question.
Wallet status For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the payment…
Data request Use the policy contact path when you want to ask what account data we…
DATA HANDLING PRACTICE

Browse how we handle Legal duties

We apply the Legal notice through practical account controls rather than leaving the policy as a page to read once.

Account data

We use account details to create access, verify the registered phone and respond to Legal requests. Keep your contact details current so a policy message reaches you. We do not need your wallet PIN or login password when you ask us to explain a policy condition.

Cookies

Cookies may help keep a signed-in session, remember a selected setting or measure page use. They do not replace phone verification. You can ask us how a cookie relates to your Legal question, especially if browser settings affect access to the policy page.

Account security

Never send your password, wallet PIN or one-time code through a contact request. If an account detail needs changing, we may verify ownership first. This extra step supports the Legal requirement that personal account changes are requested by the account holder.

Record retention

We retain account, payment-reference and contact records only as needed for account operation, policy requests, dispute handling and applicable legal duties. A deletion request may therefore require us to explain which records must remain and for what Legal reason.

Correction requests

If your name, phone detail or another account field is inaccurate, tell us the field that needs correction and why. We may compare the request with phone verification or a matching DANA, OVO, GoPay or bank record before applying the change.

Policy changes

When a Legal term changes, we place the updated wording on the policy page and may ask you to read it before continued account access. Check the page before using the lobby, especially when local law or payment requirements have changed.

Check common koora4live Legal questions

These Legal questions address the points most likely to matter before you open an account or request a policy change. The answers focus on eligibility, personal data, wallet records, verification and contact steps. If your situation is different, send us the relevant section title and account detail through the policy contact path, without including private login or wallet credentials.

Legal covers account opening, eligibility, phone verification, acceptable account use, payment-record handling, data rights, policy changes and closure requests. Access depends on local law. Read the notice before opening an account, and contact us if a condition is unclear for your location or account circumstances.

Access is available only where local law permits. You are responsible for checking whether this type of service is allowed where you are located. We may ask for account and phone details before access, and we can pause a request when eligibility cannot be established.

Phone verification links the account to a contact detail you control and helps us handle policy requests safely. It may be required before account access or an account change. Do not send a verification code to anyone; use the contact path if the step fails.

DANA and QRIS references help us match a payment status with the correct account. We may compare the reference, account name and transaction detail when resolving a Legal request. We do not need your wallet PIN, password or one-time code to explain that record.

Yes. Tell us which field is inaccurate and provide the account contact detail needed to locate it. We may verify ownership before changing the record. Requests involving phone, identity or payment details are handled carefully because an incorrect change could affect account access.

Contact us with your registered account detail and state that you want the account closed. We may complete an ownership check and explain any records that must remain for dispute handling or applicable legal duties. Do not send your password or wallet security code.

Use the policy contact path and identify the section or wording you want clarified. We can explain how the change affects account access, phone verification, payment records or data requests. Where local law permits, we will also explain the next step for your account.